Move to Production

1. Register for Move to Production

• Start the certification process by registering for FedEx production credentials (production meter number, production authentication key and production password) at the FedEx Developer Resource Center. 
• Your password is sent via a separate email communication. Check your SPAM/Junk folder if you do not receive the email within a few minutes. 

• Record your credentials; they cannot be recovered. If you lose them, you will be required to re-register. 

  Important

  Due to the sensitivity of this information, the production authentication key is only displayed on the FedEx Developer Resource Center and not provided in the confirmation email. Please retain this information for your records. 

2. Fill Out the Label Cover Sheet

• Completely fill out the Label Cover Sheet with appropriate contact information as well as what services you plan to implement.
• Include your account number and production key. ​​
  
  

3. Generate and Submit Test Labels to the Label Analysis Group

   • Generate test labels within the FedEx test environment associated with the application and then submit the test labels to the FedEx label evaluation team(s) for approval. 

     Note

     The Bar Code Analysis group requires a three-business-day turnaround time for label evaluation. 

   • To avoid processing delays, follow the below best practices: 

     • Labels must be printed on the model printer that will be used in production. These labels must be scanned at a minimum resolution of 600 DPI to ensure clear images are available for the certification process. 

       Important

       Do not send web services generated files.

     • For thermal printers, the label image type must be requested in accordance with the printer model. 
       • Example: ZPLII for Zebra printers 
   • Use the sender shipper/recipient address information when creating sample labels for evaluation. Only create sample labels for the specific services that are being applied for. 
   • FedEx® Collect on Delivery (C.O.D.) label must also include the corresponding C.O.D. Return label. 
   • FedEx International Express® shipments must also include the auxiliary/secondary Air Waybill (AWB) label. 
   • Multi-piece shipments (MPS) must include one label for each package in the shipment. 
   • Certain customized FedEx SmartPost® labels require up to 72 hours for evaluation. 
     • ​If you are planning on shipping SMART_POST, the Prod Account Number needs to be tied to the Prod Hub ID at this time. Work with your FedEx representative to determine the proper Hub ID: http://www.fedex.com/us/smart-post/network.html​
   • FedEx Freight® labels do not require evaluation. 
   • Email the PDF and Label Cover sheet to label@fedex.com.

   • Send physical labels to:
     
     FedEx Services
     WTC-Business Solutions Testing
     10 FedEx Parkway
     2nd Floor Horizontal
     Collierville, TN 38017 

     Note

     If the scanned labels are without visible defects (such as lines going through the barcode, spots in the ink, or physical damage), they may pass inspection and approval will be granted. However, if there are defects, physical copies will be requested. If sending physical labels, pay attention to print quality and accidental enlargement/shrinkage of labels (i.e., scaling). These are the top two reasons labels do not pass the label evaluation process. 

4.  Enable the Application

   • Once the test labels are approved for production status by the Bar Code Analysis Group, they will authorize your production credentials to transmit the identified shipping label transaction and notify you via email of successful certification. 

     Note

     Your approval is on a per key basis, meaning if you generate additional FedEx Web Services production keys, you will need to inform your regional support team in order to resolve any authentication errors.

5. Replace URL and Credentials

   • ​​Replace the test URL and test credentials with the production URL and production credentials. 

• This completes the certification process and moves your application to production. 

  Note

  It is recommended that you immediately test the production version of the application using sample data. ​​