User Management

After the user accepts the invite and sets up an account with a password and tenant code, they are visible on the User Management page.

This is where you can edit or delete user accounts.

Edit User

Select a user in the list and click Edit to edit the account.

You can make changes to several fields.

Note

You cannot change a user's email address or delete your own user.

FIELDDESCRIPTION
Receive Supply Chain Cloud update emails?

Turn on this toggle when setting up your initial user to ensure you receive all email notifications for system updates and other important information.

This toggle is turned on by default for Admin users.

Support User?

Turn on this toggle to indicate the user has a support role.

Support Users receive all messages sent through the Contact Support page.

Subject Matter Expert

Select areas in which the user identifies as a Subject Matter Expert (SME).

Security Management

Select a user in the list and click Security Management to edit the assigned role(s).

Trading Partner Access Management

Select a user in the list and click Trading Partner Access Management to assign or edit carriers and/or vendors that the user can access.

Your configured Access Groups display in the list. Select an access group to assign all members, or expand the group to select individual carriers and/or vendors from the group.

Delete User

Select a user in the list and click Delete to delete the account.

You will be asked to confirm that you want to delete the user account. Click OK to remove the user.

Note

You cannot delete your own user.

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