Device Server Installation and Setup Guide
- Megan Stanage (Unlicensed)
- Megan Stanage
The Supply Chain Cloud Device Server utility is used for label printing and scale interaction.
It sits in your Windows system tray and communicates with Supply Chain Cloud.
Important
Version 2.1 allows for global installation of the Device Server.
This means once an Admin installs the program to a computer, all users of that computer can access the Device Server without having to download it for each user.
You must uninstall any older versions and reinstall Version 2.1 or newer to utilize this functionality.
Note
- If you are looking for information about the Scale Operations application, please reach out to your support representative.
- See Device Server Upgrade for information on upgrading from Version 1 to Version 2.
Accenture will provide the Device Service installation files.
The application should be installed on the workstation where it will be used.
Run the MSI file.
Important
Microsoft Defender SmartScreen may block the .msi installation file from running.
To bypass this warning, select the Unblock option under Device Service Properties (right-click the .msi file > Properties > General > Security > Unblock).
Select Everyone to install the Device Server globally (i.e., anyone who uses the computer has access).
Select Launch Device Server to run the application immediately after install completes.
Important
- If setting up for D365 F&SCM, you only need to configure the Scale tab.
- If using a Serial-USB converter/adapter, you need to use the Serial setup.
Note
The screenshots below are based on a Mettler Toledo scale. Different scales may have different settings.
Scale Tab
Serial Setup
| FIELD | DESCRIPTION |
|---|---|
Device Request Message | Either comma-delimited plain text or ASCII representation of the command passed to get Scale weight.
|
| Response Regular Expression | Regular expression that gives the ability to pull actual weight number.
|
Device Port | Specific to scale. Refer to scale manual for data. |
Baud Rate | Specific to scale. Refer to scale manual for data. |
Data Bits | Specific to scale. Refer to scale manual for data. |
| Stop Bits | Specific to scale. Refer to scale manual for data. |
Parity | Specific to scale. Refer to scale manual for data. |
| End Symbol | Specific to scale. Refer to scale manual for data. |
USB Setup
| FIELD | DESCRIPTION |
|---|---|
Vendor ID | Specific to scale. Refer to scale manual for data. |
Product ID | Specific to scale. Refer to scale manual for data. |
Note
The Vendor ID and Product ID can also be found by looking at the Device Properties for the scale USB device.
In the example below, Vendor ID and Product ID are listed as:
- VID_0EB8
- PID_F000
Take the numbers after _ and convert hex to decimal. You can use the Binary Hex Converter website to make the conversion.
- VID: (hex) 0EB8 = (decimal) 3768
- PID: (hex) F000 = (decimal) 61440
You will then enter the numbers only (e.g., 3768).
Printer Tab
| FIELD | DESCRIPTION |
|---|---|
| Add Printer | Click this button to add a printer. |
| Name | Select a printer from the drop-down list. |
| Default Type | Select a printer type from the drop-down list:
Important Make sure you set up a Label and Document printer. |
| Alias | Enter a nickname for the printer. Each mapped printer may have an alias that can be used for direct routing of printing. When no alias is provided in printing command, the default Document or Label printer is used based on document type. |
| Test | Click Print to test the printer. |
| Action | Click Delete to remove the printer. |
Advanced Tab
Important
These options are only available for Administrators.
| FIELD | DESCRIPTION |
|---|---|
| Password | Enter a password so that users cannot change settings without first entering this password. |
| Confirm Password | Confirm the password you entered. |
| Launch at Startup | Select this option to automatically launch the Device Server when the computer starts. |
Debug Tab
| FIELD | DESCRIPTION |
|---|---|
| Log Debug Output | Click Disabled to enable this setting so that you can access more detailed log-level information. |
| View Logs | This field displays the location to find information, warnings, and error logs. |
| Attribution | This field displays the location to find a list of third-party references used by the Device Server. |
| Version | This field displays the current Device Server version. |
Turn on the Use SCC Device Server toggle on the Container Packing Policies page to enable the connection to the Device Server.
Then, when closing containers on the Pack Form, you can retrieve the scale weight from the Device Server.
A green success icon on the Pack Station indicates that the Device Server is reachable from Supply Chain Cloud.
When closing containers, you can retrieve the scale weight from the Device Server.
