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The Pack Station allows you to create, pack, and manifest shipping containers for orders and shipments in the system.

Select from several flows to customize how the Pack Station functions. See Packing Flow for more information.


Pack Station Sections

The Pack Station is divided into five sections:



Expand
titleShipment Section

This section displays shipment values, including order identifier, customer name, address, and transportation information.

Note
titleImportant

The options available to you in this section vary depending on your security settings and the functionality being used.

Here two sample Shipment sections:


Several buttons offer shipment interaction options:

BUTTONDESCRIPTION
Route

Click this button to set the route.

See Routing Guides for more information on setup and configuration.

Accessorials

This button displays the number of assigned accessorials.

Click this button to open the the Shipment Accessorials pop-up window. 

Select the accessorials you want to assign to the shipment and click Save.

Info
titleNote

See the Manage Accessorials section on the Custom Carriers page for more information on configuring accessorial rates and fees for your custom carrier.


Rate Shop

Click this button to open the Rate Shop pop-up window to rate shop the shipment. 

  • If containers have been packed, they are rate shopped.
  • If not, rate shop containers (virtual containers) are used.
Info
titleNote

This button is disabled for closed shipments. 


Device Server Status

Indicates the status of the Device Server (used for label printing and scale interaction):

  • Loading
  • Online
  • Offline

Click this button to attempt to reconnect to the Device Server.

Search for Order

Click this button to open a pop-up window that allows you to start a new shipment or add to the current shipment.

Enter an order/shipment identifier in the field and select an option: 

  • Click Start New Shipment to make the new shipment the active shipment on the Pack Station.
  • Click Add to Shipment to consolidate the searched order with the active shipment.

View/Edit Shipment

Click this button to open a pop-up that allows you to view or edit several shipment-level fields and to access any attached shipment-level documents.

See the View/Edit Shipment Options section below for more information.

Confirm Shipment

Click this button once all containers are packed to close the shipment.

  • If manifesting at the shipment level: All containers are manifested, tracking numbers are generated, and labels are printed. Additionally, freight charge information is pushed to the associated host system. The page clears and prompts for the next order number.
  • If manifesting at the container level: Freight charge information is pushed to the associated host system. The page clears and prompts for the next order number.


If you click this button and a carrier and service have not been selected, you will see an error:

Click Rate Shop to open the Rate Shop pop-up window. 

Click Select Carrier Service to open the Shipment pop-up window to select your carrier and service.

Info
titleNote

This button is disabled for closed shipments. 


View/Edit Shipment Options

Panel
borderColorpurple


Expand
titleEdit Shipment Tab

Edit Shipment Tab

FIELDDESCRIPTION
CarrierSelect the carrier for the shipment.
Carrier ServiceSelect the carrier service for the shipment.
Currency CodeSelect the currency code for the shipment.
Terms of Trade

Select the terms of trade—or Incoterms—for the shipment.

Incoterms are a set of 11 internationally recognized rules that define the responsibilities of sellers and buyers. Incoterms specify who is responsible for paying for and managing the shipment, insurance, documentation, customs clearance, and other logistical activities.  

Freight Term

Select the freight term for the shipment:

  • Shipper: The shipper pays for the freight.
  • Receiver: The recipient pays for the freight. Third-party account number required. 
  • Consignee: The recipient pays for the freight. Third-party account number not required. 

  • Third Party: The delivery location receives the goods but a third party pays for the freight. Third-party account number required.

    Info
    titleExample

    When shipping to a chain store, the store does not pay the freight; corporate pays for the freight.


Split VATTurn on this toggle to split the value-added tax.
Paperless Invoice

 Turn on this toggle to enable invoice fields on the shipment.

Req. Deliver After Date

Select the date the shipment is requested to arrive after.

If the Enable Time for Delivery Window toggle is turned on, select a time as well.

Req. Deliver By Date

Select the date requested for the shipment to arrive by.

If the Enable Time for Delivery Window toggle is turned on, select a time as well.

Enable Time for Delivery WindowTurn on this toggle to enable a time field for the Req. Deliver After Date and Req. Deliver By Date fields.



Expand
titleDocuments Tab

Documents Tab

This tab displays the document type and format for uploaded carrier documents (e.g., post-shipment airway bills, commercial invoices).


Expand
titleRate Details Tab

Rate Details Tab

This tab displays rate details, if applicable.


Expand
titleAdditional Information Tab

Additional Information Tab

This tab displays additional information, if applicable (e.g., void tracking numbers or other shipment-level values received from the carrier).


Expand
titleDestination Address Tab

Destination Address Tab

Enter the destination address.


Expand
titleOrigin Address Tab

Origin Address Tab

Enter the origin location address or select from preconfigured origin locations.


Expand
titleApplied Equipment Tab

Applied Equipment Tab

This tab displays applied equipment, if applicable.





Expand
titlePacking Lines Section

This section displays lines associated with the shipment order(s). As lines are packed, they move from this table to the table in the Container Lines section.

If the Show Packed Lines toggle is turned on, the table displays all lines for the order(s). If the toggle is turned off, the table only displays the lines with quantities to pack.

Click Select All to select all remaining lines for packing at the same time.

To perform an action, select a line or multiple lines on this table, then click one of the buttons in the Shipment section.

Click Manage Batch Information to capture batch information, if applicable. 


Expand
titleActive Pallet Section

This section allows you to assign containers to pallets, move containers between pallets, and remove containers from pallets after the packing process is completed.

Note

You must turn on the Enable Pallet Building toggle for your packing profile to use this feature.

Click New Pallet to create a pallet. This will appear in the Active Pallet drop-down list.

Click Packing Structure to configure your pallet packing structure. See Packing Structure for more information.

Click the vertical ellipsis button on a pallet line to view options. The available options change depending on status.

BUTTONDESCRIPTION
Edit

Opens a pop-up window that allows you to edit pallet details, rate details, and attached pallet-level documents.

Close

Allows you to close the pallet.

The system prompts you for an actual weight and gives you the option to  modify the pallet dimensions before closing (e.g., if you need to cut down the pallet).

Click Get Scale Weight to populate the weight from the Device Server. 

Info

This button is only visible if the Device Server is online and active.




Expand
titleContainers Section

This section displays containers associated with the shipment.

It also displays several characteristics of the containers, including container ID, calculated weight, status, etc.

Info
titleNote

The container ID is auto-generated.

Click New to create a container.

Info
titleNote

This button is disabled for closed shipments. 


Hover over the vertical ellipsis button on a container line to view options. The available options change depending on status.


BUTTON

DESCRIPTION

Details

Opens a pop-up that allows you to view or edit container details, rate details, and attached container-level documents.

Edit

Allows you to edit several attributes of the selected container.

Delete

Allows you to delete a container.

If the container has packed lines, they are unpacked prior to deletion.

Close

Allows you to close a packed container.

Select a container and then select Close from the vertical ellipsis menu. The system prompts you for an actual weight and gives you the option to modify the container dimensions before closing (e.g., if you need to cut down the box).

Click Get Scale Weight to populate the weight from the Device Server. 

Info
titleNote

This button is only visible if the Device Server is online and active.

If manifesting at the container level, the tracking number is generated and a label is printed once the container is closed.

Reopen

Allows a container to be reopened.

If manifesting at a container level, a void transaction will be sent to the carrier during the reopen process.




Expand
titleContainer Lines Section

This section displays shipment lines that have been packed into the selected container, as well as several line attributes.

Lines can be selected and unpacked, if desired.

Containers do not have to be packed to get shipping labels and tracking numbers. However, unpacked containers have no lines to display in this section.