Activity Maintenance with Desktop Version
All items in Driver mode of the Deliver app tie back to the centralized database that is D365 F&SCM in real time. These touchpoints are outlined below.
Deliver App
Desktop Logistics Execution
Activity Page
Activity Maintenance Form
Tap an activity to view all pertinent activity information and options on the Activity page.
Select an activity to view all pertinent activity information and options on the Activity Maintenance form.
Activity Page Header
General & Activity Lines Sections
The header on the Activity page displays basic activity information, including:
- activity ID
- activity status
- starting address
The General and Activity Lines sections of the Activity Maintenance form display basic activity information, including:
- activity ID
- activity status
- starting address
Activity Page Stops
Activity Lines
The Activity page displays the:
- stop addresses
- number of stops on the activity
The Activity Lines section displays the:
- stop addresses
- number of stops on the activity
Push Notifications
Push Notifications
The bell icon will display a number if there are any incoming notifications from D365.
Tap to view.
Tap the pen icon to send a notification to D365.
Click Notify Driver on the ribbon to send a push notification to a driver using the Deliver Mobile App.
Select the recipient, enter your message, and click OK.
You can view all push notifications sent and received on the Push Notifications form.
Get Directions
Route Map
Tap Get Directions to open your default GPS app with directions to the selected stop.
Select Route Map from the View tab in the ribbon to open a map view of the activity.
View Line Info
Reference Numbers & Stop Information
Swipe right on the stop to view additional information.
Tap View Details to view the logistics order tied to the stop.
Tap the logistics order to view handling unit details.
The stop information is listed out in the Activity Lines section.
Click Reference Numbers to view the logistics order tied to the stop, as well as handling unit information.
Click the Logistics Order field value to
You can also click Stop Information to view the logistics order(s) tied to the stop.
Capture Signature & Take Photo
Images
Activity Level
Tap Capture Signature and/or Take Photo to capture an image for the activity.
Stop Level
Tap Signature and/or Photo on the stop to capture an image for that stop.
Signatures and photos captured in the app automatically upload to the desktop version.
Click Image Handling to view these images on the Images flyout window.
The images are also added to the Images flyout window accessed from the corresponding logistics order forms.
GPS
Review Route
Because the Deliver app runs on a mobile phone, the phone needs to allow location access to the app.
This allows the app to track driver movement while the resource is using the app.
This is necessary to not only show that the driver arrived at the actual pickup and delivery locations, but also to provide a complete view of the activity via GPS pings.
Upon activity completion, click Route Map on the Activity Maintenance page to review the route taken by the resource.
The map highlights any unexpected deviations from the route.
Parameters
The time and distance between GPS pings are configurable from the Mobile App FastTab on the Parameters form in the Logistics Execution module.
You can also turn off GPS to stop the return of GPS data from the app. This is useful when you are using the app with Geotab or another device.
Inbound Process Queue
While the Route Map makes a record of the GPS pings recorded along the activity, the Inbound Process Queue (IPQ) keeps a timestamped record of the actions executed along the activity.
The IPQ keeps a record of the date and time the action was submitted, as well as the date and time the action was actually executed in the system.
Access the IPQ from the History section of the View tab on the Activity Maintenance ribbon.
Actions
Actions
The actions offered in Driver mode of the Deliver app are the same as those offered in the desktop version.
Whether you execute actions from the app or the desktop version, the same results are produced on the activity.
Tap Stop Actions to view the options.
Important
The driver does not have to execute the stops in order. Stops can be completed in whichever order the driver deems best, or skipped entirely. Completion of all stops is not necessary to complete the activity.
The actions offered on the Activity Maintenance ribbon are the same as those in Driver mode of the Deliver app.
Whether you execute actions from the app or the desktop version, the same results are produced on the activity.
The Start action populates:
- the Start Date Time field on the Time and Distance flyout window (View > Time and Distance on the ribbon)
- the Arrival Date Time field for the origin location on the Stop Information flyout window (Stop Information button in the Activity Lines section)
The Complete action populates:
- the End Date Time field on the Time and Distance flyout window (View > Time and Distance on the ribbon)
- the Depart Date Time field on the Stop Information flyout window (Stop Information button in the Activity Lines section)
Depart and Arrive actions timestamp their respective fields.