The Driver mode of the Deliver app provides resources with the ability to execute and document activities from the mobile device, which transmits data back to D365.

Activity List

In Driver mode, resources can view all activities that are assigned to their worker.

Activity Page

The activity page lists the stops for the selected activity.

Tap actions to move the activity through its stops.

Header

You can view basic activity information—activity ID, start address, logistics order status, arrival status—at the top of the page.

The arrival status is determined by the current time of the device, the estimated time to the destination, and the expected arrival time for the stop.

Ahead of Schedule: The current time is ahead of the required time to make it to the destination before the expected arrival.
On Time: The current time is within five minutes (early or late) of the expected arrival for the stop.
Behind Schedule: The current time is behind the required time to make it to the destination after the expected arrival.

The bell icon will display a number if there are any incoming notifications from D365.

Tap to view.

Tap the pen icon to send a notification to D365.

Tap the pen icon to capture notes. These notes become attachments on Activity Maintenance in D365 F&SCM.

See Notes Mapping for more information on how notes are mapped across the systems.

Tap the arrow icon to reload the page information.

Actions

The actions available for this activity display in the middle of the page.

Note

The driver does not have to execute the stops in order. Stops can be completed in whichever order the driver deems best, or skipped entirely.
Completion of all stops is not necessary to complete the activity.
See Profiles for information on how to give a user the ability to override actions.

Depart

If you require proof of delivery and you tap Depart without capturing an image or signature, you are alerted that you must capture POD before leaving the location.

To require proof of delivery:

Create an action with the Document reference action type.
Turn on the Proof of Delivery Required? toggle.
Select Image or Signature depending on your requirement needs.

Stops

The list of stops for the activity can be viewed below the Stop Actions button.

The stop numbers are displayed on the left.
The stop name and address is displayed on the right.

Activity Options

Select an activity option:

Get Directions

Tap Get Directions to open your default GPS app with directions to the selected stop.

Load Information

Tap Load Information to view order and unit information for the entirety of the activity.

This form displays whether an order has been loaded.

Furthermore, you can view details about a specific order or units expected to be on the load.

Tap Add Handling Unit to add a new handling unit to the current logistics order.

Tap Print to print according to your Label Setup and Printing configurations in D365.

Tap Power Apps to open a configured Power Apps group.

This opens a selection of Power Apps you created.

Note

The Deliver Application makes Power Apps available from within the platform, but does not have any influence on what the Power App does or how it functions.
The actual execution and management of the Power App is entirely up to the organization.

Tap the pen icon to capture notes. These notes become attachments on Activity Maintenance in D365 F&SCM.

See Notes Mapping for more information on how notes are mapped across the systems.

Capture Signature

Tap Capture Signature to capture a signature for proof of delivery purposes.

You can also use the Notes field to add the printed name of the person who signed for the delivery or any notes regarding the delivery (e.g., two pallets damaged).

Tap the save icon when finished.

Take Photo

Tap Take Photo to take a picture and/or add a note that will be tagged to that logistics order.

Tasks

Tap Tasks to open a list of tasks for an activity.

Tap the checkmark to mark the task as completed.

You can also tap the checkmarks next to tasks that have already been completed to clear them.

Tap the save icon when finished.

Inspection

Tap Inspection to perform an inspection.

Scan a logistics order/handling unit barcode or select an inspection type.

Pre-Route Checks

Tap Pre-Route Checks to view options.

You also have the option of adding a comment for each inspection.

Click Next to move through the options.

Tap Finish on the final page to log your inspection notes.

Pallet Check

Tap Pallet Check to view options.

You also have the option of adding a comment for each inspection.

Click Next to move through the options.

Tap Finish on the final page to log your inspection notes.

Collection Data

Tap Collection Data to collect data on the activity.

For example, collection data can be utilized to ensure drivers record a trailer temperature at each stop.

Important

Collection data must be configured in Transport + Deliver to be utilized in the app. Without this configuration, users cannot add any data.

Power Apps

Tap Power Apps to open a configured Power Apps group.

This opens a selection of Power Apps you created.

Note

The Deliver Application makes Power Apps available from within the platform, but does not have any influence on what the Power App does or how it functions.
The actual execution and management of the Power App is entirely up to the organization.

Activity Line Options

Swipe over on an activity line to view options:

View Details

Tap View Details to open a list of all logistics orders for the stop.

Any notes on the logistics line are displayed in the Destination Notes field. (See the Notes section on Transport + Deliver Parameters for more information.)

Tap Expand All to view the corresponding information for each logistics order.
Tap Tasks (see above) to open a list of tasks for the stop.
Tap Inspection (see above) to perform an inspection at the stop.
Tap Power Apps to open a configured Power Apps group.
Tap the pen icon to capture notes. These notes become activity line attachments on Activity Maintenance in D365 F&SCM. See Notes Mapping for more information.

Directions

Tap Directions to open your default GPS app with directions to the stop.

Signature

Tap Capture Signature to capture a signature for proof of delivery purposes.

You can also use the Notes field to add the printed name of the person who signed for the delivery or any notes regarding the delivery (e.g., two pallets damaged).

Tap the save icon when finished.

Photo

Tap Photo to take a picture and/or add a note at the stop.

Collection Data

Tap Collection Data to collect data on the activity.

For example, collection data can be utilized to ensure drivers record a trailer temperature at each stop.

Important

Collection data must be configured in Transport + Deliver to be utilized in the app. Without this configuration, users cannot add any data.

Browser not supported