Advanced Order Routing
- Megan Stanage (Unlicensed)
- Megan Stanage
Important
This feature is only available for those with access to Order.
Sustainability: Reduce Transportation
Consolidate inventory into a single route to limit inefficient transportation runs.
See Sustainability with Supply Chain Cloud for more information.
Advanced Order Routing
Advanced Order Routing uses the Order module as the key processing engine within F&SCM to manage orders. It passes information to SCC to make decisions regarding the orders and how to ship them.
Because F&SCM does not have information regarding container and/or pallet dimensions until the orders are waved, Supply Chain Cloud offers:
- Estimated Pallets: An additional configuration to store the number of estimated pallets required to ship the order demand line.
- This supports decimal values.
- This value is used after order consolidation to figure out the volume of each of the lines being shipped as part of the consolidation.
- Suggested Carrier: A field on the sales order header that stores the carrier returned by the routing guide to ship the order.
- Suggested Service Level: A field on the sales order header that stores the carrier service level returned by the routing guide for the specific order.
- Suggested Carrier Group: A field on the sales order header that stores the carrier group returned by the routing guide.
- If this value is populated, there is no value in the Suggested Carrier or Suggested Service Level fields.
- A carrier group can identify a collection of parcel carriers to rate shop against in the future or a bidding group used for a load that is tendered out to LTL or TL carriers.
The diagram and text below display the process flow along with commentary and notes regarding each step.
Advanced Order Routing Workflow
FAQs
- Q: Why isn’t there a way to generate a rate as part of the routing guide process?
- A: To get accurate rates back from carriers, the system needs to know the final containerization for the shipment as well as NMFC and HazMat information for each item in the shipment.
- Because that information is not finalized until the wave executes, any rates calculated prior to the wave are of questionable accuracy.
- In high volume DCs, when a order is initially allocated, service levels such as ground might be available and would be the cheapest option.
- However, depending on when the order is picked/packed, that service level may no longer be available.
- It would be incorrect to still ship the container using a method that will no longer meet customer expectations regarding must arrive by dates.
- Q: Why can’t I get a suggested carrier/service on my order?
- A: There are multiple potential reasons that you might not be getting rates back:
- Order is not connected to SCC correctly.
- There is not a routing guide that matches the sourcing and shipping address for the order.
- There is a matching routing guide, but there is not a matching detail rate band.
- Q: Do I have to use Order to use Route?
- A: The logic to make the call to the routing guide can be done in a fairly simple D365 modification; however:
- Making sure you have the shipment origin and dimension information needed for the routing guide to be usable is complicated depending on needs.
- You also need to include enhancements to the wave template to support the suggested carrier management functionality.
- Q: Can I override the suggested carrier/service if I do not want to use it?
- A: Yes! Clients can still use the base functionality to assign a carrier and/or service to the order if they do not want the use the suggestions returned by the routing guide.
D365 F&SCM Setup
System Administration
System administration > Setup > License configuration
Select the Global Order Promising Order Routing license configuration key.
If this option is not selected, please contact your Accenture support representative.
Global Order Promising Parameters
Global order promising > Setup > Global order promising parameters
General Settings
Supply Chain Cloud connection
Connect your Routing Guides in Supply Chain Cloud to D365 F&SCM.
Enter the API link and API key, and turn on the Create SCC request log toggle.
Order Routing
Palletization
Configure your pallet size.
Important
If you have different pallet sizes per customer you can configure them at the customer level.
This will override the Global Order Promising Parameters settings.
You can also allow mixed SKU pallets on transfer orders.
Number Sequences
Ensure there is a number sequence set up for Order routing ID.
Reservation Template
Global order promising > Setup > Reservation template
Turn on the Enable order routing consolidation toggle to consolidate order lines to an order routing ID.
Note
To consolidate shipments based on this ID, configure Shipment consolidation policies as shown below.
Shipment Consolidation Policies
Warehouse management > Setup > Release to warehouse > Shipment consolidation policies
On the Consolidation fields FastTab, select the Order routing option to consolidate shipments using the Order routing ID assigned at reservation.
Consolidation occurs during release to warehouse.
Base D365 shipment consolidation allows you to select other fields to consolidate on, as well.
Warehouses
Warehouse management > Setup > Warehouse > Warehouses
Turn on the Consolidate shipments at order routing toggle on the Global order promising FastTab.
Wave Template
Warehouse management > Setup > Waves > Wave templates
On the Global order promising FastTab, turn on the Use suggested carrier toggle to automatically populate the carrier and/or carrier service with suggested values from Supply Chain Cloud.
These suggested carriers, configured through the Manage Routing Guide Details functionality in Supply Chain Cloud, then populate the Channel Demand form.
Turn on the Override existing carrier toggle if the suggested carrier should override a carrier that has been set in D365 F&SCM.
