Tender FAQs
- Megan Stanage
- Megan Stanage (Unlicensed)
Owned by Megan Stanage
Feb 08, 2024
1 min read
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Troubleshooting Fixed Route Issues
I am not generating a shipment for a specific order.
- Is the carrier/service level on the order (and lines) blank?
- Is the mode of delivery blank?
- Is the inventory reserved to be able to fulfill the order?
- Is the address marked as a fixed route stop?
- Is the stop associated with a least one fixed route?
Is the fixed route active?
Is the fixed route configured for the correct days of the week?
- Does the delivery date fall within the correct Effective Start and End Date of the fixed route?
- Is the carrier Buy enabled, configured with a Ship carrier code, and configured with a Ship carrier service code?
I am not generating a tender for my orders.
- Is the origin location set up in SCC? If so, do the addresses and names match between D365 and SCC?
- Do you have the correct transaction types set up in Transaction Type Mapping?
I received the following error message:
An exception occured when invoking the operation - No carrier found in host system for provided trading partner.
- Check that the shipping carrier in D365 is Buy Enabled with a valid Access Group.
- Check that your admin user is connected to the correct company (the company configured on your workflow channel.)