Return Carrier

Supply Chain Cloud > Setup > Return Carrier

Use this table to tie the carrier accessorial ID to a return carrier and/or return carrier service.

Example

A subscription company (e.g., clothing, pet toys, home goods, etc.) ships packages overnight and includes a return label with every shipment. The return service is not overnight but ground.

When a return carrier is specified, the return account assignment credentials are sent along with the request.

Note

  • Changes to this table are reflected on the Carrier Accessorial Charges page, and changes to the return information on that page are reflected on this table.
  • You will override your Ship Account Assignment configuration if you set this to a different return carrier. In this situation, you must select account assignment records that have the Return toggle turned on.

FedEx SmartPost

When creating a return using FedEx SmartPost:
  1. You must have a different set of account credentials for the forward shipment and the return. See the Returns section on Ship Account Assignment for more information.
  2. Your return credentials must have the Return toggle turned on. See the Returns section on Ship Account Assignment for more information.
  3. You need to specify the HubId and AncilliaryEndorsement for the forward shipment only when defining rate engine parameters
  4. Minimum container dimensions: 6 x 4 x 1 (Length x Width x Height).


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